csr

Page from the Sustainability Report

Management policies and systems

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The principles and criteria of conduct of the Code of Ethics have been translated into corporate policies and coherent management systems. Among these, we can note in particular the following.

 

Global Compact

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When it joined the Global Compact (2009), the United Nations' multi-stakeholder network, Terna further cemented its commitment to observing the 10 principles of the Global Compact on human rights, employment, the environment and prevention of corruption. These principles were already set forth in Terna's Code of Ethics as a benchmark for the company's corporate responsibility and sustainability initiatives.

The Code of Ethics

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The Code of Ethics was approved by the Board of Directors of December 21, 2006. The result of a process of internal reflection which involved top management and the first management line, it is the highest reference in identifying the sustainability issues relevant for Terna, and in defining internal policies and guidelines. It can be used as a concrete guide for everyday decisions, helping to achieve the objective of establishing and consolidating a relationship of trust with the stakeholders.

The Code is divided into five sections, which describe:

Society and local communities

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Consultation with local governments

Terna's approach to local areas, which is especially important when new lines must be constructed, consists of a voluntary process of prior engagement with local institutions (regional and local administrations, Park Authorities, etc.). This process involves sharing the development needs of the National Electricity Transmission Grid (NTG) with the local institutions, a willingness to listen to the opinions of stakeholders and seeking a shared solution for locating new infrastructures and rearranging existing ones.

Media, opinion groups, and the scientific community

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Terna's multi-stakeholder survey on corporate social commitment

Between November 2012 and January 2013, Terna carried out a study to find out the opinions of selected stakeholders on its initiatives in the social field.

The objective was to assess the degree of knowledge about initiatives already taken and, above all, to obtain indications for an effective and consistent approach to future initiatives.

AEEG

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Terna works mainly in a regulated context and the AEEG constitutes the main stakeholder: through its tariffs it determines almost all Terna's revenues with its orders, and defines the methods and conditions for carrying out the business for which Terna holds the license.

Public consultation on the Development Plan promoted by the AEEG

Grid users and companies in the electricity industry

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Terna maintains relations with the grid users and operators of the electricity service using various channels, including the MyTerna and Gaudi portals and the Consultation Committee, described below)

Consultation Committee  

Suppliers

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The usual point of contact for Terna and its suppliers is the "Procurement Portal", the section of the institutional website through which it is possible to learn about tenders, participate in online tenders, and go through the qualification process to be included in the Supplier Register.

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